M.Elizabeth will focus this class on online shopping because she is interested in perfecting the customer experience from mobile to desktop to apps, SEO, development. She wants to be a subject matter expert on online shopping/ecommerce world. She finds user experience fascinating!
She wants to learn take a deep dive into the mobile experience like online shopping apps. Some examples are Etsy, Poshmark, and the Real Real. What is the best overall online shopping experience? What apps have great customer experience?
M.Elizabeth believes customer experience is king. A site with good customer experience will convert sales at a higher rate. The goal is to use these strategies to help create a seamless customer experience for my own website shopmaureen.com.
As a girl who LOVES to shop I think this is a very interesting topic! I know I am a little late to comment on this post, but I wanted to explore your page more since we just got put into the same group (hope you don’t mind).
The word choices throughout this post really show your interest in this topic, which is great. I would love to know why you are so interested in it though, did you have an experience with customer relations that stood out to you? Or are you in the fashion industry trying to learn more? Or is it something else!
You also write, “A site with good customer experience will convert sales at a…
Hi M. Elizabeth. It's cool to see your passion shine through in a topic that I know very little about. Scratch that, I know shopping, but not so much about the ins and outs of customer experience.
I would've loved to see a brief anecdote or a couple sentences about why this subject fascinates you. Are you an avid online shopper, or did something about your customer experience with other shopping platforms you frustrate or inspire you? Let your readers know!
M.Elizabeth:
I can tell this is the perfect beat for you because of this sentence: 'She finds user experience fascinating!' To be 'fascinated' with a subject certainly conveys a desire to explore it thoroughly and share what you learn.
And then: ' She wants to learn take a deep dive into the mobile experience like online shopping apps' tells me you aren't just interested in scratching the surface. Yes! (except you probably meant to eliminate the word 'learn')
Lastly: ' What is the best overall online shopping experience? What apps have great customer experience?' These questions tell me that you already have direction and give me, the reader, a clear indication of what I (we) will learn here.
Love the…